Ginza Mitsukoshi's jewelry and watch floors are being reborn with the theme of "Bringing luxury closer to you in the heart of Ginza." The watch floor will open on the 4th floor of the new building in June, and the jewelry floor will be expanded and refreshed to the 1st and 2nd floors of the new building on September 16th. In addition, a "remote customer service" service will be added, allowing us to respond to customer requests more than ever before and provide hospitality.
Customer service that transcends brand boundaries
While Ginza is dotted with many street-level watch and jewelry stores, Ginza Mitsukoshi's watches will be expanded to one floor and its jewelry to two floors, and they will be refreshed and reopened in a more spacious space. Each floor has the atmosphere of a single shop, so you can take your time looking around the entire floor and freely compare items that catch your eye, regardless of brand.
New Building 4th Floor: Watch Floor, New Building 1st and 2nd Floor: Jewelry Floor
The watch floor features shops from 21 brands, from popular global brands to unique timepieces. You can move freely between brands and compare multiple brands at once. The jewelry floor has been redesigned so that you can choose not only by brand, but also by the type you are looking for, such as diamonds, pearls, coral, and colored stones. It is now easier to find the items you want that suit your tastes, preferences, and lifestyle.
Watch Concierges and Jewelry Concierges Provide Remote Customer Service
Expertise-rich "Watch Concierges" will be available on the watch floor, and "Jewelry Concierges" will be available on the jewelry floor. They will walk through the showcases with customers, comparing items across brands, offering advice on how to select items that suit their intended use, and coordinating them with items you already own. Each floor also comes equipped with a personal reception room, offering a special environment where you can relax while making your selection. (Reservations required)
We have also launched a "Remote Customer Service" service, which provides peace of mind and allows us to connect with customers who live far away. This service allows you to choose your preferred products while chatting and consulting with a concierge online. (※Please call 03-3562-1111 (main number) in advance to make a reservation)
New building, 4th floor, reception room (※Reservation required)
Recommended items from the newly opened brand
Omega Constellation "Manhattan" 561,000 yen
Ladies', quartz, stainless steel case, case diameter: 25mm, water resistant to 3 ATM, aventurine dial
■New Building 4th Floor Omega
Hamilton> Jazzmaster Open Heart Lady Auto 143,000 yen
Ladies', automatic, stainless steel case, case diameter: 36mm, water resistant to 5 ATM
■New Building 4th Floor Hamilton
Ring [Limited to one available] 5,060,000 yen
18K white gold, red coral (approx. 15.9mm beads), diamond (total approx. 1.5ct) ■New building 2nd floor Jewelry
a. Ring [Limited to one available] 198,000 yen
Platinum, diamond (total 0.08ct)
b. Ring [Limited to one available] 352,000 yen
Platinum, diamond (total 0.18ct) ■New building 2nd floor Jewelry
*All prices include tax.
Click here for company press release details
Customer service that transcends brand boundaries
While Ginza is dotted with many street-level watch and jewelry stores, Ginza Mitsukoshi's watches will be expanded to one floor and its jewelry to two floors, and they will be refreshed and reopened in a more spacious space. Each floor has the atmosphere of a single shop, so you can take your time looking around the entire floor and freely compare items that catch your eye, regardless of brand.
New Building 4th Floor: Watch Floor, New Building 1st and 2nd Floor: Jewelry Floor
The watch floor features shops from 21 brands, from popular global brands to unique timepieces. You can move freely between brands and compare multiple brands at once. The jewelry floor has been redesigned so that you can choose not only by brand, but also by the type you are looking for, such as diamonds, pearls, coral, and colored stones. It is now easier to find the items you want that suit your tastes, preferences, and lifestyle.
Watch Concierges and Jewelry Concierges Provide Remote Customer Service
Expertise-rich "Watch Concierges" will be available on the watch floor, and "Jewelry Concierges" will be available on the jewelry floor. They will walk through the showcases with customers, comparing items across brands, offering advice on how to select items that suit their intended use, and coordinating them with items you already own. Each floor also comes equipped with a personal reception room, offering a special environment where you can relax while making your selection. (Reservations required)
We have also launched a "Remote Customer Service" service, which provides peace of mind and allows us to connect with customers who live far away. This service allows you to choose your preferred products while chatting and consulting with a concierge online. (※Please call 03-3562-1111 (main number) in advance to make a reservation)
New building, 4th floor, reception room (※Reservation required)Recommended items from the newly opened brand
Omega Constellation "Manhattan" 561,000 yen
Ladies', quartz, stainless steel case, case diameter: 25mm, water resistant to 3 ATM, aventurine dial
■New Building 4th Floor Omega
Hamilton> Jazzmaster Open Heart Lady Auto 143,000 yen
Ladies', automatic, stainless steel case, case diameter: 36mm, water resistant to 5 ATM
■New Building 4th Floor Hamilton
18K white gold, red coral (approx. 15.9mm beads), diamond (total approx. 1.5ct) ■New building 2nd floor Jewelry
a. Ring [Limited to one available] 198,000 yen
Platinum, diamond (total 0.08ct)
b. Ring [Limited to one available] 352,000 yen
Platinum, diamond (total 0.18ct) ■New building 2nd floor Jewelry
*All prices include tax.
Click here for company press release details
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